faq
common questions
what are your payment options?
all of the payment options will be shown on the checkout page. some of them include: visa, mastercard, american express, discover, affirm, klarna, and paypal.
how can I track my order?
once you place an order, it is the responsibility of the vendor to provide you with shipping details. please check with your vendor to determine the status of the order.
what is your return policy?
return policies are dictated by the vendor. please check with your vendor to determine if they have a return policy.
do you offer warranties?
warranties can be transferred for certain watches bought through vendors. please check with your vendor to know if the watch comes with a warranty.
how do I contact customer support?
to contact support please email support@plainwatch.com, or visit the link below
how do I create an account?
to setup an account, visit the ‘account’ page, or follow the link below.
what items can I sell?
you may sell any timepiece that is not a replica unless the replica is clearly labelled as such. any user that sells rep products on this site trying to pass it off as authentic will be banned.
is my data safe with you?
yes, plainwatch will not store any information about you besides what information is required to set up your account, and will not store or know your login credentials. you can view our privacy policy below.
what if I forget my password?
if you forget your password, you can reset it by choosing ‘forgot password’ on the login page.